Privacy policy

 

Last Updated: September 2026

Extreme Flight respects your privacy. This Privacy Policy explains how we collect, use and share personal information when you visit ExtremeFlightRC.com, make a purchase, create an account, contact us or otherwise interact with Extreme Flight.

1. Information We Collect

Depending on how you interact with us, we may collect:

  • Contact information, such as your name, email address, telephone number and billing or shipping address
  • Order information, including products purchased, order history, shipping information and payment confirmation
  • Account information, if you create an account with us
  • Customer service information, including information you provide regarding an order, return, warranty claim or other request
  • Shopping and website activity, such as products viewed, items placed in your cart and interactions with our website
  • Device and usage information, including IP address, browser, device and network information
  • Marketing preferences, including email or SMS subscriptions and other communication preferences

Payment information is processed through our authorized payment providers. Extreme Flight does not directly store complete credit or debit card numbers used to process online transactions.

2. How We Use Your Information

We may use personal information to:

  • Process payments and fulfill orders
  • Arrange shipping and delivery
  • Manage customer accounts
  • Process returns, exchanges, refunds and warranty claims
  • Provide customer service and respond to inquiries
  • Detect and prevent fraud, misuse and unauthorized activity
  • Review transactions and enforce our Terms & Conditions and other policies
  • Maintain and improve our website, products and services
  • Send marketing or promotional communications where permitted
  • Analyze website activity and improve the customer experience
  • Provide and improve personalization, advertising and related services
  • Comply with applicable legal, tax, accounting and regulatory requirements
  • Protect the rights, property and legitimate business interests of Extreme Flight, our customers and others

We use personal information for legitimate business purposes, to provide requested products and services, with your consent where required, or as otherwise permitted by applicable law.

3. Shopify & Network Intelligence

Our online store is hosted by Shopify. Shopify collects and processes certain personal information when you visit our store, create an account, make a purchase or otherwise interact with ExtremeFlightRC.com.

We participate in Shopify Network Intelligence, which allows Shopify to use information from interactions with our store together with information from interactions with Shopify and other participating merchants to provide and improve its services. These services may include personalization, analytics, fraud prevention, improved store performance and more relevant advertising.

Information about your interactions with our store may therefore be shared with and processed by Shopify and other service providers, including providers located outside your country of residence.

Other Shopify merchants are not provided direct access to Extreme Flight customer data through Shopify Network Intelligence.

For additional information about Shopify's privacy practices and your available choices, please review the Shopify Consumer Privacy Policy and Shopify Privacy Controls.

4. Cookies, Analytics & Advertising

ExtremeFlightRC.com uses cookies and similar technologies to operate our website and improve your experience.

These technologies may be used to:

  • Keep the website functioning properly
  • Remember preferences and shopping-cart contents
  • Understand how visitors use our website
  • Measure website and advertising performance
  • Prevent fraud and abuse
  • Personalize your experience
  • Measure or provide marketing and advertising where permitted

Some cookies are necessary for the website to operate. Other cookies and tracking technologies may be controlled through the cookie and privacy tools available on our website.

Depending on your location, you may have the right to opt out of certain data sharing or targeted advertising. You may exercise applicable rights through the Data Sharing Opt-Out page available on our website or through Shopify's applicable privacy controls.

You may also adjust cookie settings through your browser, although disabling certain cookies may affect website functionality.

5. When We Share Information

We may share personal information when reasonably necessary to operate our business and provide our products and services, including with:

  • Shopify and ecommerce technology providers
  • Payment processors
  • Shipping and freight carriers
  • Customer service and technology providers
  • Analytics, advertising and marketing providers
  • Professional advisers such as accountants, attorneys and insurers when reasonably necessary
  • Government authorities or other parties when required by law or valid legal process

We may also disclose information when reasonably necessary to investigate fraud, enforce our agreements or policies, protect our rights or property, or protect the safety and rights of others.

If Extreme Flight is involved in a merger, acquisition, sale, restructuring or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable law.

6. Marketing Communications

If you subscribe to Extreme Flight marketing communications, we may send you product announcements, company news, promotions and other marketing information.

You may unsubscribe from promotional emails or messages at any time using the unsubscribe method provided in the communication.

Opting out of marketing does not prevent us from sending transactional communications regarding orders, accounts, shipping, returns, warranty matters or other customer-service issues.

7. Security & Data Retention

We use reasonable administrative, technical and organizational measures designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining transaction and business records, complying with legal or tax requirements, resolving disputes and enforcing our agreements.

8. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide rights concerning your personal information, including the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request a portable copy of certain information
  • Opt out of certain data sharing or targeted advertising
  • Restrict certain uses of personal information
  • Withdraw consent where processing is based on consent
  • Appeal certain decisions regarding a privacy request

These rights are subject to applicable legal requirements, exceptions and identity-verification procedures.

We will not discriminate against you for exercising privacy rights provided by applicable law.

Privacy preferences may also be managed through the privacy controls provided on our website or through Shopify's applicable privacy controls.

9. Children

Our website and products are not directed toward children for purposes of applicable privacy laws, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has improperly provided personal information to us, please contact us so we can review the matter.

10. International Customers

Extreme Flight is based in the United States and serves customers internationally.

Personal information may therefore be transferred to, stored or processed in the United States and other countries where Shopify or our service providers operate.

Where required, appropriate safeguards will be used for international transfers in accordance with applicable law.

11. Third-Party Websites

Our website may contain links to websites, social media platforms or services operated by third parties.

Extreme Flight does not control the privacy or security practices of those third parties. We encourage you to review their privacy policies before providing personal information to them.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, technology, services or legal requirements.

The current version and most recent update date will be posted on this page.

13. Contact Us

For questions regarding this Privacy Policy or to submit a privacy request, please contact:

Extreme Flight
1550 Oak Industrial Lane, Suite C
Cumming, GA 30041 USA
770-887-1794
info@extremeflightrc.com